Privacy policy for galvioralume.com

Your privacy matters to us. This policy describes how galvioralume collects, uses, and protects your data.

What we collect and why

We only collect information essential to deliver requested services and improve your experience.

• Personal identifiers when you submit forms for consultations or contact.
• Technical details such as browser, device type, and site usage analytics.
• Feedback you provide during client communication sessions.
• Information tracked via cookies to refine service performance.

How galvioralume handles your data

Data is processed lawfully and only for described purposes.

• Responding to service requests and consultations promptly.
• Improving our services with analytics and feedback.
• Maintaining secure record-keeping in compliance with Australian law.
• Customising site content and notifications where relevant.

Our legal basis for processing data

We only process personal data where strictly necessary.

Processing is based on providing requested services, complying with legal obligations, or with your express consent, in accordance with Australian requirements.

Sharing data

Your data is handled securely; we do not sell personal data.

• Data may be shared with service partners strictly to deliver requested support.
• All partners meet security, privacy, and regulatory criteria.
• Aggregated, anonymised analytics may be shared for reporting or site improvements.

Data protection

We employ encryption, secure servers, and best practices to protect information from unauthorised access, disclosure, or misuse. Only team members with a business need have access to your data.

Your rights

You can access, correct, or delete your personal data in line with local law.

• Access information we hold about you upon request.
• Correct inaccurate or incomplete data we are processing.
• Request that your data be deleted from our systems.
• Raise concerns regarding data handling at any time.

Our cookie use

Cookies are used to enhance security, customise content, and analyse site performance to better serve you.

See cookie policy See cookie policy

Contact us

For privacy, security, or data requests, contact our team using the details below.

Policy changes notice

galvioralume may change this privacy policy. Significant updates will be published online.